How can you improve your Baggage Handling Process?

Baggage Handling Systems (BHS) present a multitude of challenges to airports and their stakeholders. Whether you are a hub airport or not, the impact on baggage flow and passenger experience means that challenges in BHS must be tackled to maximise efficiency and capacity.

Increasing passenger numbers, as well as the passenger’s desire for greater control around baggage and check-in services also means a rise in self-service solutions, such as kiosks and bag-drops, now sitting alongside existing systems. As well as increasing capacity in-line with demand and offering passengers a better experience, they also provide challenges and opportunities for Baggage Handling Systems.

What is a Baggage Handling Process?

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From Check-in to Gate – The Journey of a Passenger Bag

When you are excited about your holiday or contemplating that important business meeting overseas, you don’t pay much attention to what happens to your bag when you drop it off at check-in. It’s only if something goes wrong that you contemplate the complicated Baggage Handling System (BHS) that goes on behind the scenes. Read More »

White Paper – New Ways of Thinking

Is Your Baggage Handling System holding You Back?

Over the last decade global passenger numbers have grown considerably putting immense pressure on the industry’s baggage systems; and passenger numbers are only set to rise.

So what does this mean for airports and airlines? Read More »

Early Bags Storage – Why is it crucial for an efficient airport? Part One

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The storage and transfer of baggage is a crucial element of the efficiency of any airport, whether it is a large hub or a smaller regional airport. Using the experience we’ve gained from analysing and simulating baggage flows at airports such as GMR Hyderabad as well the research and insight providing from our forthcoming White Paper, Baggage Handling, we’ve looked at key parts of the process and how better Early Bag Storage can be put in place to improve baggage handling at airports.

The first part of our blog looks at the process of baggage handling, and how it is changing. Read More »