Our latest White Paper takes a deep dive into some of the exciting automation technology being adopted at airport check-in and the ways in which airports and airlines can make use of smarter new technology solutions.
Are you ready to discover the direction check-in automation is moving in?
Download the AiQ Airport Check-in Automation White Paper now.
If you need a refresher of automation acronyms, here’s our glossary of terms which might be helpful.
The terms can be divided into standards and approaches.
The airport world will be different – perhaps for many years. However, running a business and an airport is about handling the downside and taking opportunities when and where they are available – otherwise your competitors’ will.
It is clear that airport operators must look at their businesses in a new light. No longer is growth guaranteed. No longer is income from Airlines, Parking, Duty-Free, Retail, Food & Beverage guaranteed. The fixed overheads including your Licensing costs continue to run. Revenue and profits will be squeezed.
There is a growing trend for passenger automation within airports, and for good reason. A new report published by IT provider SITA has revealed that “the demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years”. By 2025, 68% of passengers will be digital travellers. They will expect travel through airports to offer the same conveniences, controlling their experience digitally through their mobile devices, as every other aspect of their lives.
The efficiency of an airport’s Baggage Handling System (BHS) has a direct effect on passenger satisfaction and airport punctuality.
If your airport has complex baggage capacity issues, our team has the capability and experience to see the bigger picture; enhancing efficiency, reducing risk. We can identify efficiencies and solve growing challenges across your whole operation – from passengers and baggage to transit vehicles, ground support equipment and flights.
Airports increasingly utilise common-use passenger processing systems (CUPPS) for efficiency and ease of use, for employees and passengers. These systems involve using the same equipment regardless of airline, whereas historically each airline would have its own designated check-in desks and technical systems. With common use equipment, some (or all) airlines share this equipment. CUPPS (Common Use Passenger Processing Systems) was developed as a global standard to progress the use of this technology.
In our work with constrained airports worldwide, we increasingly recommend common use systems to improve efficiency and increase capacity, using the CUPPS standard to ensure integrity and useability.
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