AiQ brings Airport Planning and Capacity Management expertise to Singapore

Adrian Todd, CEO, and Mevin Varghese, Airport Planner, delivered an Airport Planning and Capacity Management course to senior airport managers within development and design departments late last year. Taking place in Singapore, delegates travelled from Angkasa Pura Airport in Indonesia for a course that provided an understanding of the key aspects and elements of ACM as well as its relevance within variety of operations including airfield, apron, terminal including baggage.

The Airport Planning Capacity Management Course, facilitated by EquipGlobal and based on IATA standards, was extremely well received by attendees, who highlighted in the course feedback the focused approach, wealth of knowledge and excellent coaches from AiQ Consulting. Read More »

Working in collaboration with NATS for Constrained and Saturated Airports

AiQ Consulting is now working in collaboration with aviation experts NATS to deliver end-to-end capacity planning assessments involving passengers, baggage, vehicles, flights, GSE and airspace to airports worldwide.

The Benefits

This ‘one-stop-shop’ for clients brings many benefits. As one team providing a full airport capacity and operational efficiency analysis and simulation of the passenger journey, we can present to the airport the most efficient transition of passengers from arriving, through the terminal, onto the aircraft and arriving at their destination. We are able to solve complex capacity problems, validate processes or designs and optimise operational efficiency, whilst provide crucial stakeholder management throughout the decision making process. Read More »

Small Changes, Big Differences – A Year in review with AiQ Consulting

 

AiQ 2019 Year

It’s been another high growth year for AiQ Consulting. With groundbreaking projects, including undertaking an independent assessment of declaration capacity at Schiphol Airport; pioneering strategic relationships with trusted and respected partners in the aviation industry NATS and IATA; and further expanding our team with specialists in airport capacity, VR and more; we’ve improved our services and products to provide intelligent, holistic end to end support to our clients.

Groundbreaking Projects

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When small changes can make a big difference to your airport

When it comes to releasing capacity and improving passenger flow in your airport, smaller changes can often make a huge impact on your operational effectiveness and revenue.

AiQ helps constrained and saturated airports worldwide face challenges through smart solutions and holistic approaches. Minor changes in technology, check-in and automation can make a big difference at peak hour to security and emigration.

Building your way out of a problem is not always the solution. Your airport needs to be smarter.

Sweating your Airport Assets Read More »

How can you find capacity in constrained and saturated airports?

Adrian Todd, our CEO, explores how the team at AiQ Consulting uses technology, simulations and thinking holistically to create smart airports and realise capacity worldwide.

Airports become constrained in one or two or all three areas – runway, stands and terminal – because the nature of the industry is to expand to use every available space. Even if you solve your capacity problems today, in a few years you will find yourself in a similar position. So how can you find, and keep finding, capacity in your airport?

How does AiQ Consulting create capacity in constrained and saturated airports? Read More »

What are constrained and saturated airports, and how can you increase airport capacity?

Airport Capacity

Constrained and saturated airports are becoming increasingly common. Rising demand for air travel, larger aircraft, as well as restrictions for airport building and a lack of available space can create complex airport capacity challenges.

Adrian Todd, CEO of AiQ Consulting explains the challenges facing constrained and saturated airports worldwide and how AiQ helps airports realise their capacity. Read More »

Effective Asset Replacement for Airports

Asset replacement is an essential and continuous task for airports to remain secure and efficient. Hold Baggage Screening (HBS) replacement has been driven by new security standards with ECAC Standard 3 requiring much of the existing screening equipment to be replaced. An increase in demand for Early Bags Storage (EBS) may force the requirement to upgrade for increased efficiency and capacity. Whilst adopting new technologies for check-in and baggage systems have created the need to replace older equipment and updated processes. Read More »

Does Your Airport Comply with Hold Baggage Screening Standard 3?

Time is running out for airports to comply with Hold Baggage Screening Standard 3, which comes into force September this year in the United Kingdom. In Europe the deadline for compliance is September 2020.

The EU regulation No. 1087/2011 calls for compliance to the framework, defined and regulated by the European Civil Aviation Conference (ECAC), that sets the minimum required levels of detection. ECAC Standard 3 level of Hold Baggage Screening applies to hold baggage screening systems (HBS) explosive detection systems (EDS), liquid explosive detection systems (LEDS) and security scanners. It requires airports to achieve detection levels only provided by CAT (Computed Axial Tomography) type detectors.

The upgrades to hold baggage screening equipment are seen to be most difficult and costly challenges to be faced by airports in recent years. This equipment is not only expensive, but also large, adding increased stress on existing airport capacity. It may mean a complete re-build of baggage halls and facilities for many airports.

How can you upgrade to ECAC Standard 3 without a negative impact on your airport? Read More »

How can you improve your Baggage Handling Process?

Baggage Handling Systems (BHS) present a multitude of challenges to airports and their stakeholders. Whether you are a hub airport or not, the impact on baggage flow and passenger experience means that challenges in BHS must be tackled to maximise efficiency and capacity.

Increasing passenger numbers, as well as the passenger’s desire for greater control around baggage and check-in services also means a rise in self-service solutions, such as kiosks and bag-drops, now sitting alongside existing systems. As well as increasing capacity in-line with demand and offering passengers a better experience, they also provide challenges and opportunities for Baggage Handling Systems.

What is a Baggage Handling Process?

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Passenger Experience – Why is it Important for Airports?

With record-breaking passenger numbers moving through airports and high expectations from today’s passengers, their journey experience is a very important development area for AiQ Consulting’s work with airports throughout the world.

As global experts in constrained and saturated airports, we place immense focus on passenger experience in airports. When we approach operational efficiency and capacity planning, we do so with not only a scientific approach to big data and innovation, but also a strong emphasis on the passenger journey.

IATA Standards

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Real Time VR successfully tested at AiQ

AiQ VR Testing

AiQ are global experts in creating capacity and operational efficiency, solving complex problems and introducing new technologies. We have currently been developing Real Time Virtual Reality to offer significant benefits to clients and stakeholders, taking the decision-making process to the next level.

We will soon be able to offer clients the ability to become a passenger and follow the check-in processes, using the self-service kiosk and bag drop system as it is proposed to be!

As specialists in constrained and saturated airports worldwide, this innovation will allow the airports we work with to not only understand the impact of decisions and new technology, but also to communicate this with their stakeholders, staff and suppliers with ease.

The ability of the tool to engage the user as a passenger helps them understand the efficiency of the layout and way finding, enhancing passenger flow. It also gives clients the opportunity to understand the spatial offering to passengers for new airports and terminals in concept development, as well as other areas of infrastructure development in existing airports.

Last week the AiQ team were able to walk around a simulation of Terminal 3 Heathrow, based on future self-service check-in arrangements with passengers from a busy day in summer 2017. This test was a simulation based on a recent project we have completed for Heathrow.

The next step is for our clients to be immersed into the Real Time outcomes of decisions regarding their new investments in check-in, baggage and processes throughout their terminals, as if they themselves were the passenger.

If you want to innovate your future airport, AiQ can help you understand different approaches with the use of this innovative technology. Contact us today to talk about the impact of Real Time VR on your airport.